FAQ

Questions answered.

Short answers about how Wider works. Can’t find yours? Ask us.

Getting started

What is Wider?
Who is Wider for?
How do I start?
Do I need a creative team?
Can I use Wider for more than one brand?
How long does a batch take?

Product and creative

What can Wider make?
Which sizes does it support?
Can Wider make ads in other languages?
What is Double Down?
Can I edit an ad after Wider makes it?
Which AI models does Wider use?
What are avatars?
What is Fast Creative?
Can I change just one part of an ad?
Can Wider scale my winning ads?

Data and ad accounts

Which ad platforms does Wider connect to?
Does Wider publish my ads?
How does Wider know what works?
Can Wider see my competitors’ ads?
How do I connect my accounts?
Can Wider tell me when an ad is wearing out?

Brand and control

How does Wider keep ads on brand?
Can my team review and approve ads?
Can agencies hide work from clients?
What is script audit?
Who can see my work?

Quality and trust

Will my ads look like AI?
Will Wider get my product right?
What if my audience reacts badly to AI content?

Industries

Does Wider work for my industry?
Can Wider make sure my ads are compliant?
Does it make playable ads?

Pricing and plans

How much does Wider cost?
Is there a free trial?
What is included in each plan?
What is Managed Services?
How do credits work?
How many products and parallel runs can I have?
Can I talk to someone about plans?
Is Wider expensive compared with an agency?

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